Customer Service Appreciation Week!

Customer Service Appreciation Week!

Customer Service Appreciation Week!


Did you know that October is Customer Service Month? We have some fabulous customer service representatives in our office, and we’ll be celebrating Customer Service Month by recognizing them and the wonderful work that they do for our customers, all week long!

Day after day they man the phones, ready to help with any and all questions, concerns, or changes that may need to be made.  We think that deserves a shout out, don’t you?  We decided to ask them a few questions so that everyone can learn a little bit more about these representatives, and put a face to the people that do so much for our customers!

Denise Crawford

denise

So Denise, where are you originally from?

I’m originally from Dorchester, Massachusetts, but I currently work in the Phoenix, Arizona office.

How long have you been with the company?

I’ve worked here for three months.

What’s your favorite thing about your job?

I’d have to say getting to chit chat with the customers!

What’s your favorite type of music?

I really like listening to Irish drinking songs!

What do you like to do in your free time?

I like to go running, or just grabbing coffee with friends and hanging out with my family.

What’s your favorite place to go on vacation?

Definitely Boston!

What’s your dream car?

A Jaguar!

Mary-Elizabeth Zabilski

mary-elizabeth

Where are you from?

I was born in Santa Monica, California but grew up in Phoenix, Arizona.

How long have you been with the company?

I started here in June of 2014.

What’s your favorite thing about your job?

I love getting to work with really great people.

What’s your favorite type of music?

I really love the bands Beirut and Fleet Foxes.

What do you like to do in your free time?

I like to knit, cook, and really love trying out new restaurants!

What’s your favorite place to go on vacation?

Italy!

What’s your dream car?

A Fiat.

Craig Spataro

craig

Where are you originally from?

I’m from Melrose, Massachusetts.

How long have you been with the company?

I started on September 29th, 2014.

What’s your favorite thing about your job?

The people I work with are very welcoming and friendly, it’s a good environment to work in.

What’s your favorite type of music?

I like all types of music, except techno.

What do you like to do in your free time?

I enjoy playing piano, guitar, and sports.  I also like to explore the city, Boston is a great city to walk and there is a lot to see in a small space.

What’s your favorite place to go on vacation?

I love Cape Cod and California.

What’s your dream car?

A navy blue, 1985 Mercedes 380SL, 2 door convertible.

Ben Royer

ben

So Ben, where are you originally from?

I was born in Albuquerque, New Mexico but soon after I was born I moved to Phoenix, Arizona.

How long have you been with the company?

A little over two months.

What’s your favorite thing about your job?

My coworkers, everyone is extremely fun and helpful, I have never felt more welcomed at a new job than I have here, at MassDrive.

What’s your favorite type of music?

I listen to a lot of different music but my favorite genre would have to be punk/rock.  My favorite bands are Jimmy Eat World, New Found Glory, and Blink 182.

What do you like to do in your free time?

I like spending time with my girlfriend, going out with friends, and whenever time allows, playing video games.

What’s your favorite place to go on vacation?

It’s a tie between Las Vegas and Boston.  I briefly lived in both places growing up and I love going back to visit whenever I can.

What’s your dream car?

A 1968 Mustang.

Adrian Braude

adrian

Where are you originally from?

Scottsdale, Arizona.

How long have you been with the company?

I’ve worked here for 2 years and 4 months.

What’s your favorite thing about your job?

I love getting to help people and educating customers on their insurance policy.

What’s your favorite type of music?

I really like everything except country.  My favorite bands are the Foo Fighters, 2Pac, AC/DC, Childish Gambino, The Ramones, Jimmy Eat World, Sum41, and Weezer.

What do you like to do in your free time?

I love to stay active, I play basketball, football, and lift weights.

What’s your favorite place to go on vacation?

San Diego, California.

What’s your dream car?

A Lamborghini Aventador.

Morgan Thompson

morgan

So Morgan, where are you originally from?

Scottsdale, Arizona.

How long have you been with the company?

I’ve worked here for a year-and-a-half.

What’s your favorite thing about your job?

My favorite part about my job is getting to work in such a wonderful community.  Each day I am excited to go to work and be part of such an outstanding team!

What’s your favorite type of music?

Give me my boots and my cowboy hat, because country music is my favorite!  My all-time favorite artist is the king of country music: George Strait!

What do you like to do in your free time?

I like going to football games (Go Sun Devils!), hiking, reading, and traveling.

What’s your favorite place to go on vacation?

My favorite place to go on vacation is Coronado Island, San Diego, California.  It’s the best place to bike around town and enjoy the ocean breeze!

What’s your dream car?

I’d have to say a 1970 Volkswagen Beetle Convertible in blue.

Chrissy Rojcewicz

chrissy

Where are you originally from, Chrissy?

I’m from Pittsburgh, Pennsylvania.

How long have you been with the company?

I’ve worked here for a little over a year.

What’s your favorite thing about your job?

My favorite thing about my job is the customers.  I love to help others, and being a customer service rep is all about helping others!  I really enjoy working together with our customers to find the best solution to any problem, no matter how complicated.  I love a challenge!

What’s your favorite type of music?

I love classic rock.  My favorite bands are always changing, but right now I am really into Def Leppard, the Allman Brothers Band, and Van Morrison.

What do you like to do in your free time?

I love exploring new places, baking delicious treats, and curling up with a good book!

What’s your favorite place to go on vacation?

Anywhere with a coastline!  My favorite vacation spot of all time is Nantucket, especially the south shore.  The waves are perfect for riding!

What’s your dream car?

A black, Porsche Avalanche convertible.

So, now you know a little bit more about the awesome people that are manning the phones, ready to tackle any task that comes their way!  Next time you have an insurance question or are looking for a free quote, give us a call at (866) 963-8231, our insurance professionals would be more than happy to help!

 

 

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